How can I change or reset my password?

You can change your account password for security reasons, reset your password if you forget it, or create a new password.

Change an existing password

If you can still log in to the platform but would like to change your password:

  1. Go to 'Account' 
  2. Click 'User profile'
  3. Click the 'Reset password' under your email

Reset your password

If you forget your password, you can reset it:

  1. Go to the login page
  2. Click 'Forgot my password'
  3. Enter your email
  4. The system will send you an email with a link to reset your password
  5. Click the link in the email to create a new password