Add the assigned CNAME to your DNS

The last thing on the list is to add the assigned CNAME to your DNS so the mlytics platform can help you route traffic to the best CDN. The problem with CNAME is that many things can go wrong due to the inconsistent DNS protocol/regulation. We'll try to make it as easy as possible for you, but please keep us informed if you're having trouble with the setup.

When a domain is added, the system will identify whether your DNS support APEX record (CNAME, ALIAS, or ANAME) or not. This is extremely important as some DNS will restrict this, and making the configuration process impossible. This is a common issue across the board for all the CDN providers as well.

Here's a list of DNSs that support APEX CNAME (or ALIAS, ANAME).

Before you start

Before going into the process, log in to your DNS and take a look at your DNS records. For most domains without CDN installed, it should look like this:

Root domain: test.com

Name Type Content
www A {Origin IP}

Or, if you already have a CDN installed, it'll probably look like this:

Root domain: test.com

Name Type Content
www CNAME {CDN CNAME}

If you're already using a CDN, this process probably won't cause too much trouble for you since mlytics's CNAME process is identical.

APEX CNAME supported

If your DNS supports APEX CNAME, the setup process should be rather simple. Simply log in to your DNS, and add the provided information to your DNS. 

We recommend you forward this to your technical team if this seems too technical to you.

If done properly, your DNS record should look like this:

Root domain: test.com

Name Type Content
www CNAME {mlytics assigned CNAME}

Once done, click 'Verify' and the system will access your DNS to look for the records. If verified, you should be good to go; if not, the system will tell you the record is missing, and you'll need to troubleshoot and retry.

APEX CNAME NOT supported

If your DNS does not support APEX CNAME or the system cannot identify which DNS you're using, the system will provide all available options for you to try 

We recommend you forward this to your technical team if this seems too technical to you.

If done properly, your DNS record should look like this:

CNAME

Root domain: test.com

Name Type Content
www CNAME {mlytics assigned CNAME}

ANAME

Root domain: test.com

Name Type Content
www ANAME {mlytics assigned CNAME}

ALIAS

Root domain: test.com

Name Type Content
www ALIAS {mlytics assigned CNAME}

Once done, click 'Verify' and the system will access your DNS to look for the records. If verified, you should be good to go; if not, the system will tell you the record is missing, and you'll need to troubleshoot and retry. We also recommend you to contact us if none of the options provided work for you.