Understanding your mlytics trial
How long is the trial?
If you're new to the platform, you'll have one free domain trial for your account for 7 days starting from the day you add a domain.
Can I cancel my trial?
If you want to cancel or stop the trial, simply remove your domain from the platform.
Only one free domain trial is available per account, it will no longer be available if you've used your free trial
Which plan is eligible for the trial?
All plans including 'Basic', 'Pro', and 'Business' are available for the 7-day trial.
Can I start another trial if I've already added a domain before?
No, you only have one free domain trial. You can reach out to us and let us know if you'd like another trial.
Are the Power-Ups free during the trial as well?
All Power-Ups activated during the trial period are free, but you will need to add your payment info to proceed. Non-CDN Power-Ups will be charged once the trial has ended; CDN Power-Ups will be charged at the end of the billing cycle depending on how much you have used.
Do I have to pay for anything during the trial?
No payment method is required upon adding your first domain, and you will not be charged for 7 days.
However, the following scenarios might require you to add a valid payment method before you can proceed:
- Your trial has ended (7 days)
- The total traffic of the basic CDNs (Alibaba Cloud, Cloudflare, and CloudFront) have exceeded the included bandwidth for the selected plan (see pricing to learn more)
- You're attempting to add a premium CDN (CDNs other than Alibaba Cloud, Cloudflare, and CloudFront)
If your trial has ended, the system will redirect your traffic back to your origin until you have added a payment method. Once a payment method is added, the service will function immediately.
Is there a service level agreement (SLA) during the free trial?
Service level agreements do not apply during the free trial because this is a period to test and explore the mlytics platform, it is suggested that you should not run production applications during the free trial.