Why did my payment fail? What can I do about it?

Here are some of the most common reasons why transactions are declined when mlytics tries to process your payment.

Your bank placed a hold

The bank or card issuer has placed a hold or other similar measure that prevents mlytics from charging the card on file. The email you received alerting you about the failed payment lists the specific reason for the decline. Contact your bank to check for any restriction that would prevent mlytics from successfully processing your payment.

Your billing information needs updating

The billing information that mlytics has on file is inaccurate or incomplete. Please log in to the mlytics platform to update your payment information.

Your payment account has insufficient funds

We were unable to collect payment due to insufficient funds in the account on file. Contact your financial institution to ensure fund availability.